legal
terms of service.
last updated november 3, 2026 · unmasque, a california company
you must be 21 or older.
Unmasque is for adults 21 and over. By creating an account, you represent and warrant that you are at least 21 years of age. We may close an account and delete its data if we learn the person is under 21.
one real person, one account.
Your profile must be a genuine representation of you: your real photos, your honest answers. No fake profiles. No impersonation. No creating accounts on behalf of someone else.
one connection at a time.
The product is designed around depth, not volume. You will have one connection at a time. This is intentional.
introductions are made by people.
While Unmasque is small, every introduction is reviewed and approved by a member of our team before it is made. We cannot promise an introduction within any particular time, and we will not introduce you to someone who does not meet your requirements, or whose requirements you do not meet.
couples.
If you join with a partner, each of you answers some questions privately. Your answers open to your partner only once you have both answered. Either partner can close a shared chapter at any time. Couples do not pay and are not asked to verify their identity.
payments.
Singles pay for access in six-month seasons. The price is shown before you pay. A season is charged once and never renews automatically. Your six months begin at your first introduction, not at payment. A founding member code, where offered, gives access without payment. Payments are processed by Stripe. All purchases are final and not refundable, except where the law requires otherwise. If something goes wrong with a payment, email support@unmasque.co.
your content belongs to you.
You own what you upload. By using the app you give us a limited license to store and display it solely to run the service. That license ends when you delete it, or when your account is deleted, within 30 days of your request.
no screenshotting another person's content.
The photos, voice notes, messages, and reflections of other users belong to them. Do not screenshot, record, or share their content outside the app. Violating this may result in immediate account termination and legal liability.
treat people with respect.
No harassment, threats, hate speech, or abusive behavior. No unsolicited explicit content. We take reports seriously and act on them.
acceptable use policy.
you may not use unmasque to do anything illegal, or to help anyone else do it. you may not use unmasque for human trafficking, sexual exploitation, or to aid, abet, or encourage abuse. that includes sexually explicit content in profiles, photos, voice notes or messages. it includes any sexual content involving a minor, including child sexual abuse material (CSAM), and any sexual exploitation or abuse of a child. it includes sexual violence, and content that threatens, glorifies or encourages it. it includes sharing, or threatening to share, intimate images or any other content of a person without their consent. it includes human trafficking and sex trafficking, and recruiting for either. and it includes scams, fraud, or any attempt to get money, gifts or personal information from someone by deceit. we remove the content, close the account, and report it to the authorities where the law requires.
we can close your account.
We may suspend or terminate your account if you violate these terms, pose a safety risk to others, or if we are required to by law. You may close your account at any time with close account on your profile.
no guarantees.
We cannot guarantee you will receive a match within a specific timeframe, that a connection will become a relationship, or that other users are who they say they are. Unmasque is not a background check service.
sms messaging.
We send one kind of SMS: a one-time verification code for each sign-in attempt. We do not text people you invite; an invitation is a message you send from your own phone. Message frequency: one per sign-in attempt. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. We do not send marketing messages via SMS.
place data.
City names come from GeoNames (geonames.org), used under the Creative Commons Attribution 4.0 licence (CC BY 4.0).
california law governs.
These terms are governed by the laws of the State of California. Any disputes arising from your use of Unmasque will be resolved in the courts of Los Angeles County, California.
questions? privacy@unmasque.co